Article 1 (Personal Information)

“Personal information” refers to “personal information” as defined in the Personal Information Protection Law, and means information about living individuals that can identify specific individuals by name, date of birth, address, telephone number, contact information, or other descriptions contained in the information, as well as data related to physical appearance, fingerprints, voiceprints, and health insurance card numbers that can identify specific individuals from the information alone (personal identification information). Translated with DeepL.com (free version)

Article 2 (Methods of Collecting Personal Information)

When users register to use our services, we may ask them to provide personal information such as their name, date of birth, address, telephone number, email address, bank account number, credit card number, and driver's license number. We may also collect transaction records and payment information containing users' personal information that has been exchanged between users and our partners (including information providers, advertisers, and ad distribution partners; hereinafter referred to as “partners”) from our partners.

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which our company collects and uses personal information are as follows.

• For the provision and operation of our services
• To respond to inquiries from users (including identity verification)
• To send emails regarding new features, updates, campaigns, etc. for services currently used by users, as well as information about other services provided by our company.
• For necessary notifications such as maintenance and important announcements.
• To identify users who violate the Terms of Use or attempt to use the service for fraudulent or improper purposes, and to refuse their use of the service.
• To allow users to view, change, delete, and view their own registered information.
• In order to charge users for paid services.
• Purposes incidental to the above purposes of use.

Article 4 (Changes to Purpose of Use)

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the previous purpose. When the purpose of use is changed, the Company shall notify users of the changed purpose by the method specified by the Company, or publish it on this website.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, we will not provide personal information to third parties without the prior consent of the user. However, this does not apply in cases permitted by the Personal Information Protection Law or other laws and regulations.

• When it is necessary to protect human life, physical safety, or property, and it is difficult to obtain the consent of the individual concerned.
• When it is particularly necessary for the improvement of public health or the promotion of the healthy development of children, and it is difficult to obtain the consent of the individual concerned.
• When it is necessary to cooperate with a national agency, local public entity, or a person entrusted by such an entity in performing duties stipulated by laws and regulations, and obtaining the consent of the individual concerned may interfere with the performance of such duties.
• When the following matters have been announced or made public in advance, and our company has notified the Personal Information Protection Commission.
• Including provision to third parties for use purposes
• Items of data provided to third parties
• Means or methods of providing information to third parties
• Stop providing personal information to third parties at the request of the individual concerned.
• How to accept requests from individuals

Notwithstanding the provisions of the preceding paragraph, the recipient of the information shall not be deemed a third party in the following cases.

• When our company entrusts all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use
• When personal information is provided in connection with the succession of business due to a merger or other reasons
• When personal information is shared with specific parties, the fact that the information will be shared, the items of personal information to be shared, the scope of parties with whom the information will be shared, the purposes for which the information will be used, and the names or titles of the parties responsible for managing the personal information must be notified to the individual in advance or made readily available to the individual.

Article 6 (Disclosure of Personal Information)

When requested by an individual to disclose their personal information, our company will disclose it to the individual without delay. However, if disclosure would fall under any of the following categories, we may not disclose all or part of the information, and if we decide not to disclose it, we will notify the individual of that decision without delay. Please note that we charge a fee of 1,000 yen per case for disclosing personal information.

• When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party.
• When there is a risk of significant interference with the proper execution of our business operations
• Other cases that violate laws and regulations

Notwithstanding the provisions of the preceding paragraph, information other than personal information, such as historical information and characteristic information, will not be disclosed in principle.

Article 7 (Correction and Deletion of Personal Information)

Users may request the correction, addition, or deletion (hereinafter referred to as “correction, etc.”) of their personal information held by the Company through the procedures established by the Company if they believe that the personal information is incorrect. If the Company receives a request from a user as described in the preceding paragraph and determines that it is necessary to respond to the request, the Company shall promptly make the correction, etc. of the personal information. If we make corrections, etc. based on the provisions of the preceding paragraph, or if we decide not to make corrections, etc., we will notify the user without delay.

Article 8 (Suspension of Use of Personal Information)

If we receive a request from an individual to suspend or delete the use of their personal information (hereinafter referred to as “suspension of use, etc.”) on the grounds that it is being handled beyond the scope of its intended use or that it was obtained by improper means, we will conduct the necessary investigation without delay. Based on the results of the investigation described in the preceding paragraph, if we determine that it is necessary to comply with the request, we will suspend the use of the personal information in question without delay. If we suspend the use of personal information in accordance with the preceding paragraph, or if we decide not to suspend the use of personal information, we will notify the user without delay. Notwithstanding the preceding two paragraphs, if suspending the use of personal information would incur significant costs or if it is otherwise difficult to suspend the use of personal information, and if we can take alternative measures necessary to protect the rights and interests of the user, we will take such alternative measures.

Article 9 (Changes to Privacy Policy)

The contents of this policy are subject to change without notice to users, except in cases where otherwise specified by law or this policy. Unless otherwise specified by the Company, the revised privacy policy shall take effect from the time it is posted on this website.

Article 10 (Contact Information)

Please contact the following office for inquiries regarding this policy.This policy complies with Japanese law, and special provisions apply to other countries. Please contact us for details.

Address

524 Koi-yama-cho, Nakagyo-ku, Kyoto-shi, Kyoto, JAPAN

To

Koiayama Cafe Representative Kaori Maruyama

Phone

090-7170-1570